All of our Electronic Notetakers (ENT) are skilled communication professionals who work with groups of people where English is their preferred or first language. ENTs use a dual laptop/netbook setup, where a live typed transcription appears in real time on a secondary unit allowing people to access spoken English.
The ENT should be positioned near the speakers in order to hear them clearly. There should also be room for the deaf client to sit near the ENT in order to read the screen, unless he is a BSL user with an interpreter and will just require a transcript after the event.
Only one message can be conveyed at a time, so it is important that participants speak in turn. The ENT should have frequent breaks during the meeting. If an assignment is to last more than two hours, then two ENTs should be booked, unless it can be guaranteed there will be sufficient breaks.
Settings where Electronic notetakers would be used: Here are some examples - this list is not exhaustive
- Court: If an accused or a witness needs access to the proceedings.
- Conferences: If organisers are unsure of access requirements or a number of attendees request access to written notes, communication support etc..
- Education: If deaf or hard of hearing students require access to lectures, seminars, workshops etc..
- Events: Where a number of different speakers will present.
- Employment: Job interviews, staff and client meetings.
- Community: Accessing groups, Attending classes.
- Other: ENTs can also be booked by hearing clients for recording transcripts of events such as board meetings and lectures.
All our ENTs adhere to a professional code of conduct. This means he/she will act professionally and impartially and respect the confidential nature of any information gained during an assignment
Increasing numbers of Deaf, deafened and hard of hearing people use ENTs.
One of the important aspects ENTs can provide is the script, which belongs to the client and allows them freedom to watch their communication support without having to worry about taking notes themselves. This is especially useful in education and employment settings, and also in conferences where there may be groups of deaf people and a variety of speakers and subjects.